What The Brand Needed
The Standard Bank of South Africa Limited is one of South Africa’s largest financial services groups. It operates in 32 countries around the world, including 20 in Africa, and employs more than 50 000 people.
Implementing a major enterprise-level IT migration is never easy, particularly for one of the Big Four South African banks. Failure to properly prepare workforces for the transition can lead to lost productivity and increased dissatisfaction, as users struggle to adjust.
When Standard Bank made the decision to roll out Microsoft’s Office 365 offering nationwide, it faced the dilemma of educating over 25 000 employees on the new office suite.